Question 1

What is Akili AI?

Accepted Answer

Akili AI is a healthcare assistant that uses artificial intelligence to automate clinical documentation, appointment scheduling, and patient management, helping care teams save time and elevate the quality of care they provide.

Question 2

Is my patient data secure?

Accepted Answer

Absolutely. We take data privacy extremely seriously. All data is encrypted in transit and at rest, and we comply with POPIA and international healthcare data protection standards.

Question 3

How does the AI clinical documentation work?

Accepted Answer

During a consultation, Akili AI listens in the background (with patient consent) and generates structured clinical notes. You can review, edit, and approve notes before they are saved to the patient's record.

Question 4

Can Akili AI integrate with my existing systems?

Accepted Answer

With our Enterprise plan, Akili AI can integrate with your existing EHR and practice management systems. Our team works directly with you to scope and implement a seamless integration tailored to your environment and workflows.

Question 5

What support do you offer?

Accepted Answer

All plans include email support. Practice and Enterprise plans include priority support with faster response times, and Enterprise customers get a dedicated account manager.

Question 6

Is there a free trial?

Accepted Answer

We offer personalised demos and pilot programmes so you can experience Akili AI in your own practice before committing. Book a demo to get started.

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